Company Name: Pathryx
Pathryx (“Company,” “we,” “our,” or “us”) is committed to safeguarding the privacy, confidentiality, and integrity of the information entrusted to us. This Privacy Policy outlines how we collect, process, store, and protect data when you access or use the Pathryx platform, whether through our cloud-based subscription services or on-premise deployment solutions.
1. Scope of Policy
This Privacy Policy applies to:
- Website visitors
- Trial users
- Subscription customers
- Enterprise clients deploying Pathryx on their own infrastructure
Pathryx operates as a Student Management & Workflow Intelligence Platform designed for education consultancies.
2. Information We Collect
a) Information Provided Directly
We may collect:
- Account registration details (name, email, organization name)
- Billing and subscription information
- Communication records (support requests, inquiries)
b) Client-Uploaded Data
Our customers may upload applicant/student information including:
- Personal identification data
- Academic records
- Visa documentation
- Financial documents
- Contact details
Pathryx processes such data strictly on behalf of the customer as a data processor, while the customer remains the data controller.
3. Purpose of Data Processing
We use collected information to:
- Provide, maintain, and improve our services
- Enable applicant lifecycle management and workflow automation
- Ensure platform security and system integrity
- Generate analytics and operational reports
- Fulfill legal, regulatory, and compliance obligations
We do not sell personal data to third parties.
4. Data Security & Confidentiality
Pathryx employs enterprise-grade security measures including:
- Role-based access control
- Encrypted storage mechanisms
- Audit trail logging of login and document activity
- IP monitoring and security tracking
- Structured document vault architecture
For on-premise deployments, clients retain full control of database hosting, firewall policies, and infrastructure management.
While we implement commercially reasonable safeguards, no system can guarantee absolute security. Users are responsible for maintaining secure login credentials.
5. Data Retention
We retain customer data only for the duration of the active subscription or as required by contractual or legal obligations. Upon termination:
- Cloud customers may request data export within a defined grace period.
- On-premise clients retain full data ownership and control.
6. Data Sovereignty
For cloud-based subscriptions, data may be hosted in secure third-party infrastructure providers.
For enterprise on-premise deployments, all data remains exclusively within the client’s infrastructure environment, ensuring maximum sovereignty and regulatory control.
7. Third-Party Services
Pathryx may rely on secure third-party service providers for hosting, payment processing, or analytics. These providers are contractually obligated to maintain confidentiality and data protection standards.
8. User Rights
Depending on jurisdiction, users may have rights including:
- Access to stored personal data
- Correction of inaccurate data
- Deletion requests (subject to legal limitations)
- Restriction of processing
Requests may be submitted via: info@pathryx.com
9. Changes to This Policy
We reserve the right to update this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date.
10. Contact
For privacy-related inquiries:
Email: info@pathryx.com
Website: www.pathryx.com